Privacy Policy
Purpose and Commitment
This Privacy Policy explains our data collection, usage, sharing, and protection practices when you interact with our website, mobile applications, and other services. We are committed to respecting your privacy and securing your personal information. By accessing our Services, you consent to the practices described in this Policy. We encourage you to read it carefully.
Categories of Data Collected
We collect contact data (e.g., name, email, phone), transactional data (e.g., purchase details, billing information), and technical data (e.g., IP address, browser, device). We may also gather profile data reflecting your preferences and interests. No sensitive personal data—such as health, genetics, or sexual orientation—is collected. Aggregate data may be generated for analytical purposes.
Data Collection Methods
Data is collected directly when you register, place an order, subscribe to newsletters, or contact support. Automated collection occurs via cookies, SDKs, and server logs, capturing usage metrics and technical information. We may supplement your data with publicly available information or data from reputable third-party sources. We do not mine social media for personal data without explicit consent.
Use of Information
Personal data is used to provide Services, process transactions, respond to inquiries, and send relevant updates. With your consent, we may send marketing communications, which you can opt out of at any time. We analyze usage trends to optimize our Services and personalize content. Data also supports fraud detection and enhancement of security measures.
Lawful Basis for Processing
Our processing activities are justified by your consent, contract performance, compliance with legal obligations, or legitimate business interests. You provide consent when you opt in to marketing or other optional services. Contractual processing covers order fulfillment, billing, and warranty. Compliance processing meets tax, accounting, and regulatory requirements.
Disclosure of Personal Data
We share your data with third-party service providers—such as payment processors, hosting companies, and analytics vendors—under strict data processing agreements. We may disclose information to comply with legal obligations, protect rights, or respond to lawful requests by public authorities. In case of a business transaction like a merger, user data may be transferred as a business asset.
Third-Party Websites and Services
Our Services may provide links to third-party sites or incorporate services like social login or chatbots. Those sites are governed by their own privacy policies, over which we have no control. We encourage you to familiarize yourself with their privacy practices before providing any personal data. We are not responsible for third-party conduct.
Cookies and Similar Technologies
We employ cookies and tracking scripts to remember user preferences, analyze site traffic, and deliver personalized ads. Categories include strictly necessary, performance, functional, and advertising cookies. You can manage cookie preferences through our cookie banner or your browser’s settings. Disabling cookies may degrade user experience or limit functionality.
Data Retention Policy
We retain personal data only as long as necessary to achieve the purposes outlined in this Policy or comply with legal obligations. Transaction and billing records are kept for up to seven years for auditing and tax compliance. Marketing and preference data may be deleted after three years of inactivity. Upon expiration of retention periods, data is securely disposed of.
Data Security Measures
We adopt industry best practices—such as encryption, secure server infrastructure, and role-based access controls—to safeguard personal data. Regular security audits and vulnerability assessments are performed to identify and address risks. Staff undergo security training and background checks. While we take all reasonable measures, no system is impervious to cyber threats.
